Last Updated: July 16, 2026
Thank you for shopping at JassMarketing.in. We value your trust and aim to provide a smooth shopping experience. Please read our Refund & Return Policy carefully before making a purchase.
Returns
You may request a return within 7 days of receiving your order, provided that:
- The item is unused, unread, and in its original condition.
- The product is returned with its original packaging and any included accessories.
- You provide proof of purchase or your order number.
Items returned without meeting these conditions may not be eligible for a refund or replacement.
Non-Returnable Items
The following items are generally not eligible for return:
- Digital products or downloadable content.
- Gift cards or promotional items.
- Products damaged due to misuse, mishandling, or normal wear and tear.
- Items returned without their original packaging.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photographs of the product and packaging.
- A brief description of the issue.
After reviewing your request, we will arrange a replacement or refund where appropriate.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.
Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Order Cancellations
Orders may be cancelled before they are shipped. If your order has already been dispatched, it cannot be cancelled and must instead follow the return process, where applicable.
Exchanges
We replace items only if they are defective, damaged, or if the wrong product was sent. Exchanges are subject to product availability.
Return Shipping
Unless the return is due to our mistake or a defective item, customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Contact Us
If you have any questions about this Refund & Return Policy or wish to request a return, please contact us:
Website: JassMarketing.in
Email: support@jassmarketing.in
We will respond as soon as possible to assist you.